Location: ALL KERALA Department: CUSTOMER SUPPORT TEAM
builds and maintains relationships with clients and partners to ensure customer satisfaction and business growth
Location: TRIVANDRUM Department: MARKETING DEPARTMENT
Researching the market to identify ideal customers and create campaigns to appeal to them. They also work with the sales team to align marketing strategies with the company's goals.
Location: TRIVANDRUM Department: ADMINISTRATION DEPARTMENT
Graduation or equivalent.
Brilliant communicator.
Exceptional time management.
Outstanding interpersonal skills.
Ability to work independently.
Good organizing skills.
Customer service skills, patience and tact.
Good looking and professionalism.
Multi-lingual capacity.
Location: TRIVANDRUM Department: ADMINISTRATION DEPARTMENT
Graduation, post-graduation or equivalent.
Having leadership qualities and abilities.
Strong communication skills.
Having knowledge of labour legislation.
Experienced with recruiting and its full cycle.
Experience in administration or its equivalent is plus.
Managing and handling the orientation of new employee.
Managing HR activities like meetings, interviews, and other schedules.
Recognizing manpower needs.
Team management skills
Location: TRIVANDRUM Department: ADMINISTRATION DEPARTMENT
Graduation, post-graduation or equivalent.
Having leadership qualities and abilities.
Strong communication skills.
Having knowledge of labour legislation.
Experienced with recruiting and its full cycle.
Experience in administration or its equivalent is plus.
Managing and handling the orientation of new employee.
Managing HR activities like meetings, interviews, and other schedules.
Recognizing manpower needs and taking them to the HR manager.
Location: TRIVANDRUM Department: BPO DEPARTMENT
Communication skills.
Collabration skills.
Multi-lingual capacity.
Problem solving skills.
Provide support to customers and resolve their queries.
Time management
Resolving escalated customer issues.
Proficiency in MS office and CRM software.
Location: TRIVANDRUM Department: BUSINESS DEVELOPMENT DEPARTMENT
Graduation in business administration, sales or relevant field.
Time management and planning skills.
Communication and negotiation skills.
Proficiency in multi-languages especially in English
Proficiency in MS office and CRM software.
Experience in customer support is a plus.
Setting goals and developing plans for business and revenue growth.
Training business development staff
Location: TRIVANDRUM Department: BUSINESS DEVELOPMENT DEPARTMENT
Graduation in business and marketing or equivalent.
Excellent verbal and Communication skills.
Multi-lingual skills.
Ability to maintain a high level of professionalism and confidentiality.
Enthusiastic to bulid good relationships with people.
Ability to work well in a team environment.
Strong organizational and time management skills.
Proficiency in MS office.
Experience in sales, business development or similar role is a plus.
Location: TRIVANDRUM Department: BUSINESS DEVELOPMENT DEPARTMENT
Graduation or equivalent.
Excellent interpersonal skills.
Prior experience with customer service.
Excellent speaking, listening and writing skills.
Outstanding problem-solving skills.
Buliding long term relationships with key clients.
Addressing customer concerns and complaints.
Experience tracking relevant KPLs (e.g. customer satisfaction)
Proficient in MS Office, with working Knowledge of CRM platforms.
A customer-oriented attitude and negotiation skills.
Ability to work well with a team.
Location: TRIVANDRUM Department: TELE-CALLING DEPARTMENT
Excellent verbal and communication skills.
Excellent sales and customer service skills.
Team management includes Tele-Calling Executives, office staffs etc.
Strong supervisory and leadership skills with a proven ability to motivate and manage team
Doubt clearing includes Tele-calling executives, team members.
Excellent organizational skills and attention to detail.
Proficient with Microsoft office Suite or related software to prepare reports and measure Performance.
Monitor and reviews phone calls to ensure quality services.
Location: TRIVANDRUM Department: Tele-calling Department
- Plus two or equivalent.
- Great interpersonal skills.
- Exceptional oral and written communication skills
- Exceptional attention to detail.
- Outstanding problem-solving skills.
- Good time management skills.
- Ability to manage and handle multiple tasks.
- Work experience as a Tele-caller, Telemarketer, or a similar role in the sales Department.
- Professional certification in sales and marketing will be an advantage.